Delivery Area
We ship to UK mainland addresses only. We do not currently ship to Northern Ireland, Scottish Highlands, Channel Islands, Isle of Man, or international addresses.
Dispatch & Delivery Times
All orders are dispatched from our UK warehouse within 1–2 business days of receiving your order confirmation. Delivery typically takes 2–3 business days after dispatch.
Total estimated delivery time: 2–4 business days from order placement.
Shipping Cost
Free shipping on all UK mainland orders — no minimum spend required.
Order Tracking
Once your order has been dispatched, you will receive a confirmation email with your tracking number.
Delays
During busy periods (e.g. Black Friday, Christmas) delivery may take slightly longer. If you have not received your order within 7 business days of your dispatch confirmation, please contact us at petbloom072@gmail.com.
Missing or Damaged Orders
If your order arrives damaged or does not arrive at all, please contact us within 14 days of the expected delivery date and we will resolve it promptly.