Last updated: July 2026
Who We Are
PetBloom ("we", "us", "our") operates petbloom.uk. We are responsible for the personal data you provide to us when shopping on this website.
What Data We Collect
When you place an order or create an account, we collect:
- Name and contact details (email, phone, address)
- Payment information (processed securely — we do not store card details)
- Order history and preferences
- Device and browsing data (via cookies)
How We Use Your Data
We use your data to:
- Process and fulfil your orders
- Send order confirmations and shipping updates
- Respond to customer service enquiries
- Send marketing emails (only with your consent)
- Improve our website and services
Legal Basis
We process your data under UK GDPR on the basis of contract performance (order fulfilment), legitimate interests (fraud prevention, service improvement), and consent (marketing communications).
Sharing Your Data
We do not sell your personal data. We share it only with trusted third parties who help us operate our business (e.g. payment processors, delivery couriers, email service providers), all of whom are bound by data protection agreements.
Your Rights
Under UK GDPR you have the right to access, correct, delete, or restrict the processing of your personal data. To exercise any of these rights, contact us at petbloom072@gmail.com.
Cookies
We use cookies to improve your browsing experience and analyse site traffic. You can control cookies through your browser settings.
Contact
For any privacy-related questions, email us at petbloom072@gmail.com.